Returns Policy
We always want to satisfy you as our customer. If you find any problem with your product, we will listen to you. Just give us a call or E-mail.
Please note that we do not refund or exchange for change of mind, shipping or stock delays or if the customer chooses the wrong garment size. Please use our size guide for measurements and understand that the accepted tolerance for sizing is 1 inch for half chest and length. Unforeseen delays or loss of items are a possibility with freight carriers and delivery dates are not guaranteed. We will always do our best and thank you for your understanding.
We take great pride in our commitment to customer service and are more than happy to assist you in any way we can. We want you to be happy and satisfied with your experience however some circumstances are beyond our control. Please advised we cannot be responsible for:
- Spelling, punctuation or grammatical errors made by the customer.
- Inferior quality, blurry or low-resolution of uploaded images by the customer.
- Incorrect image upload by the customer.
- Design errors introduced by the customer in the design creation process.
- Incorrect product type,size or colour product selection by the customer.
- 10% variance in design printing colours and size.
- 10% variance in the actual garment colours.
- Garment shrinkage in wash.